Freedom Restoration & Remodeling Customer Reviews

"Bruce is a great guy to work with. He really understood what we needed and he was genuinely happy to help us out."

"We were unfortunate enough to need services twice within a short period of time. The plumbing work we had done, by a different agency, after the first event did not work and the area flooded again. Bruce, both times, was very responsive and professional. He has an excellent trust-worthy staff, who were frequently alone in our home, due to our schedule. They brought our 80’s family room into the 20’s and we love the room again! We highly recommend this Agency!"

"Excellent company to deal with. Fast and efficient work. Came out to work with our adjuster and get the job done ahead of time! I can't say enough good things about them and their work!"

"Our sump pump failed during a weekend when we were out of town and a friend discovered our basement was full of water. Bruce and his team were there within an hour of being called and set up fans and dehumidifiers to eradicate the water. They also pulled up carpeting at the bottom of the stairs and got that dried and installed new padding under the carpet. Two days later we arrived home and everything was dry. I would highly recommend Bruce and his team!"

"Our sump pump failed when we were out of town and when we returned home we found the basement full of water. It was a Sunday and Bruce was there within an hour after being called. Bruce and his crew did an excellent job and set out industrial fans and placed blocks under all of our storage cabinets, etc. By the next day the basement was dry and everything was in good shape. Highly recommend this company!"

"Our fully finished basement flooded and Freedom Restoration was absolutely tremendous in response, professionalism, and end product. They were onsite daily for almost a week, throughout the initial stages of the COVID-19 crisis, respecting distancing and protocol to the best of their abilities. Bruce and his crew were very personable and went out of their way to explain all the nuances of the job and restoration, including helping out with the insurance aspect. I literally can't say enough about this company - thank you Bruce and company!!!!!"

"Bruce and Patty run a family business and they deliver hard work at an honest price. I flew to WI to settle my deceased fathers affairs and his house had several major issues. The place was dirty but there were also sewage and mold issues. My dads house now looks amazing and Freedom Restoration played the lead role on this effort. I will be forever grateful - they made a huge difference in my life."

"Awesome Company! Very personable, reliable, and will go the extra mile for you. Definitely recommend to all in need of restoration or remodeling."

"Freedom Restoration did a phenomenal job cleaning up a water leak in our basement. They were quick to answer the phone call. Top notch service! I would recommend them to anyone!"

"Bruce was extremely easy to work with. Very quick to respond to our needs and does top notch work. I would highly recommend him!"

"They were so kind and made me feel at ease, all while getting the job done in a very professional way. Great work, great people!"

"There was a large flood in our entire area, and our basement was flooded. I called several businesses and was put on a waiting list. Bruce called me back and was at my home within hours to assess the situation. He took amazing care of us and our basement was dry again in 4 days with minimal damage. About the same time we started getting calls from he companies that had us wait listed."

"During a recent cold spell, an outside wall hydrant froze causing water damage to the inside of our office. Upon arriving at work I knew exactly who to contact. Freedom Restoration & Remodeling was the first and only company I called. Bruce Opperman, the owner, was quick to arrive and assess the damage. His team worked around our schedule and was mindful not to disrupt the employees. Bruce knew what documentation was necessary to file an insurance claim. We were able to provide the insurance adjuster with detailed logs of the moisture content, before and after photos, and a detailed itemization of the work performed. I would personally recommend Freedom Restoration & Remodeling."

"I can't say enough about how professional, efficient and wonderful Bruce (Freedom Restoration & Remodeling) was. The work they performed was top notch, high quality, and truly professional. Everyone was helpful and knowledgeable and helped put my mind at ease. My sump pump failed and the finished basement was a disaster and it's now better than ever thanks to them. If I could give more stars I would. I would highly recommend Freedom Restoration & Remodeling to anyone!"

"My finished basement was filled with water. I called Bruce for help and he came over in a short period of time. In the midst of chaos, Bruce was very calm and professional explaining the phases of the clean-up process. I was grateful for Bruce’s flexibility with navigating around my work schedule. It was a substantial undertaking to reinstate the basement to its original condition and Bruce had the expertise, equipment, and resources to restore it! - Thank you!"

"We had water damage in our kitchen and we had Bruce from Freedom Restoration come and see what he could do to help us, he was very informative and knowledgeable about our insurance part of it, and how to start to fix the problem . We love how everything turned out! Thanks Freedom Restoration!"

"I am grateful that Bruce from Freedom Restoration and Remodeling graciously accepted my call for help when the condo I own in Neenah had an emergency water issue. A pipe buried in the wall had broken loose and had been leaking for some time. His promptness and efficiency prevented the condo from more extensive damage. Bruce did a fantastic job finding the water leak, removing the mold, correcting the damaged wall, and replacing the flooring. He worked and maintained contact with the condo association maintenance personnel and the plumber. Freedom Restoration did a fabulous job and I say Thank You for all you did. If you find yourself needing this type of service I recommend you contact them."

"Awesome Company! Very personable, reliable, and will go the extra mile for you. Definitely recommend to all in need of restoration or remodeling."